What an ISO is, and why you should care which one you're talking to.

An independent sales organization places merchant files with acquiring partners.

It does not hold funds and it does not make the credit decision — the acquiring partner does. Most of the bad experiences merchants describe in this segment come from providers who blur that line: they imply they're the processor, they imply the approval is theirs to give, and when something goes wrong there's no one accountable.

We keep the line visible. We are the channel: we configure, we reconcile, we answer. The acquiring relationship sits with a partner whose terms we don't paraphrase.

We're also small on purpose. A file gets read by a person who can be reached on WhatsApp, not routed through a queue. If that stops being true, the reason to work with us stops being true.

Registration details

• Legal entity: Hollis Payments LLC
• Registered address: 30 N Gould St, Suite R, Sheridan, WY 82801, United States
• Business hours: Mon–Fri, 9:00–18:00 ET
• State of formation and registration number: stated on the merchant agreement and provided on request before you sign.

What we will not do

• Hold, custody or transmit funds — ever, at any point in a transaction.
• Promise an approval, a share, or a reserve before the review returns a decision.
• Submit a file we believe will be declined without telling you first.
• Run another merchant's volume through your account, or yours through someone else's.
• Disclose our upstream channel partner.